• Plan and design the service, programme and activities with appropriate timelines, course of action following the expected performance outcomes.
• Coordinate and organize staff schedules, outside activities and programmes.
• Supervise the Care Ambassador’s quality of service, development and schedule.
• Provide preliminary assessment, initial support and interpretation service for service users.
• Recruit, supervise and evaluate the participants, resource persons and volunteers for the assigned service.

Salary dependent on qualifications and experience; medical insurance; MPF and 15 days annual leave on the first year of service.

• Completed Form 5 / HKDSE / secondary school or above.
• Knowledge of the culture of ethnic minorities service users.
• Proven work experience and ability to develop course design, training programmes in the service assigned.
• Proven experience and ability to create a network of partners, volunteers and support systems to ensure effective programme development.
• Good command of oral and written English.
• Able to read, write and effectively communicate in Chinese and/or any EM language is an advantage.
• Demonstrate positive and self-motivated attitude, and ability to work independently with minimum supervision.
• Ability to work under pressure and meet tight deadlines.
• Ability to work in multi-cultural team and work environment.
• Proficiency in computer skills and knowledge, e.g. Microsoft Word, Excel, etc.

Interested parties please send a full resume with expected salary (indicating the reference number, the name of the position applied for and the expected salary) to Human Resources Department, International Social Service Hong Kong Branch by email : isshk@isshk.org or by post at 6/F, Southorn Centre, 130 Hennessy Road, Wanchai, Hong Kong on or before 27 November 2026.  

Applicants who are not invited to an interview within two months of the closing date should consider their applications unsuccessful.

(All personal data provided will be treated in strict confidence and used for recruitment purpose only.)

ISS-HK is an Equal Opportunities Employer