Any individuals and families with social problems arising from geographical separation between Hong Kong and other territories/countries.

Through ISS local and global network, we provide:

(I) Casework Service

• Court reports to local and overseas authorities*
• International tracing service*
• Cross-boundary family counseling*
• Service for cross-boundary students and their families*

(II) Centre Service

Our Sheung Shui Centre provides

• Language courses for new arrivals*
• Induction Programme for new arrivals
• Groups and programmes for new arrivals and cross-boundary children, youth and families to help them adapt to the life in Hong Kong*
• Welcome calls to new arrivals from mainland China to conduct initial assessment and introduce them to local social services. Hotline service: (852) 6816-0986 / (86) 132-6816-0986 *

(III)  Other Services

International Child Protection Service

• Provide child protection services for overseas child protection authorities and divided families between mainland China and overseas.

Overseas Prisoners Service

• Visit to Hong Kong residents serving sentences in Thailand.

Emergency Fund for Divided Families

• Provide financial relief for divided families who encounter unexpected family crisis in Hong Kong

"Build North District"

• Through various volunteer services, this project facilitates interaction between participants and other community members, fosters a sense of social responsibility, and helps them integrate into the neighborhood, working together to build a more cohesive and harmonious society.

"Beat Drug · Starts at Home"

• Adopting a family-based approach, this project equips participants with knowledge about the harms of drugs and drug-related criminal liabilities, enhances personal anti-drug awareness, builds positive family relationships, and fosters happy families and a caring community—ensuring that drug prevention truly starts from the "home."

* Services Subsidised by the Social Welfare Department

The programme accepts referrals from individuals, local governmental and non-governmental organizations as well as the ISS Network

• Upon completion of the agreed plan
• As mutually discussed between social worker and service user

Mon: 9am-1:00pm / 2pm-6pm
Tue-Fri: 9am-1pm / 2pm-5:45pm
Sat, Sun & Public holiday: Closed

Address: 2/F, North District Community Centre, 2 Lung Wan Street, Sheung Shui, N.T. (view on map)
Tel: 2353-6119
Fax: 2671-7100
Email: ic@isshk.org

Address: Unit1, G/F, Lung Wo House, Lower Wong Tai Sin Estate,
Wong Tai Sin
Tel: 2773-5773
Fax: 2322-2203