• Provide quality customer service at the front desk reception, including greeting guests/visitors, managing the front desk, and performing support tasks.
• Greet and welcome guests and visitors in a professional manner.
• Manage general phone inquiries: provide basic information to service users, answer, screen, and forward calls, and take clear messages.
• Handle office correspondence, including managing the central registry of incoming/outgoing mail, email, fax, courier services, and deliveries.
• Assist with scheduling tasks, such as updating telephone list, managing meeting room bookings system, and setting up meetings.
• Support office supply management, the procurement process, light bookkeeping, and financial record-keeping.
• Coordinate with various service units for daily support and perform other general clerical and administrative duties as required.

Salary dependent on qualifications and experience; medical insurance; MPF and 15 days annual leave on the first year of service.

• Completed F.5/HKDSE or above
• 1-2 years of relevant work experience preferred
• Good interpersonal skills and communication skills
• Proficient verbal and written communication in English and Chinese (Cantonese and Putonghua)
• Proficient in PC skills (e.g. M365, MS Office, Chinese word processing)
• Customer service oriented with a positive work attitude
• Good organizational and multitasking abilities
• Ability to work independently and as part of a team
• Immediate availability preferred

Interested parties please send a full resume (indicating the reference number, the name of the position applied for and the expected salary) on or before 28 August 2026 to Human Resources Department, International Social Service Hong Kong Branch by email : isshk@isshk.org or by post at 6/F, Southorn Centre, 130 Hennessy Road, Wanchai, Hong Kong

Applicants who are not invited to an interview within two months of the closing date should consider their applications unsuccessful.

All personal data provided will be treated in strict confidence and used for recruitment purpose only.

ISS-HK is an Equal Opportunities Employer.