Programme
Cross-boundary and Intercountry Casework Service

Region

Hong Kong

Address & Contact

2/F, 2 Lung Wan Street, North District Community Centre, Sheung Shui, N.T.
Tel: 2353 6119
Fax: 2671 7100

Email

ic@isshk.org

Service Hour
Mon
9:00am – 1:00pm
2:00pm – 6:00pm
Tue to Fri
9:00am – 1:00pm
2:00pm – 5:45pm
 
Address & Contact

New Arrivals Connect Service
2/F, 2 Lung Wan Street, North District Community Centre, Sheung Shui, N.T.
Tel: 2353 6811

Service Hour
Mon to Fri
9:00am – 1:00pm
2:00pm – 6:00pm
 

Region

Shenzhen
Address & Contact
Shenzhen:
Shenzhen Humanistic Social Service
23, Hong Wei Street, Gui Yuan Road, Luo Hu District, Shenzhen, China
Tel: (86-755) 8211 2278 / 8211 1916 
Fax: (86-755) 2559 3637
Service Hour

Mon to Fri
9:00am – 1:00pm
2:00pm – 5:30pm
Close on weekend and public holidays except when there’re activities.

 
Address & Contact
Luohu Cross-boundary Students Service Center
G/F, Luo Hu Recreation Centre for Women and Children, 2007 Yan He Road South, Shenzhen
Tel: (86-755) 2511 4400
Fax: (86-755) 2511 9906
Service Hour

Mon to Fri
9:00am – 1:00pm
2:00pm – 5pm

 

Region

Guangzhou

Address & Contact

Guangzhou-Hong Kong Integrated Service Centre
8 He Jia Ci Dao, Wen Chang Bei Ru, Li Wan District
Tel: (86-20) 8195 4683

Service Hour

Mon to Fri
8:30am – 12:00pm
2:00pm - 5:30pm
Sat
8:30am – 12:00pm

 
Address & Contact

Guangzhou - Hong Kong Service Centre for the Youth
2/F, Feng Yuen Street Community Service Centre, 8 He Jia Ci Dao, Wen Chang Bei Ru, Li Wan District
Tel: (86-20) 8194 2661

Service Hour

Mon to Fri
4:30pm – 8:30pm
Sat
8:30am - 12:00pm
2:30pm – 5:30pm
Close on public holidays. Service hour will be adjusted during long school holidays.

 
Address & Contact

Guangzhou-Hong Kong & Overseas Marriage & Family Counselling Service Centre
G/F, Feng Yuen Street Community Service Centre, 8 He Jia Ci Dao, Wen Chang Bei Ru, Li Wan Distric
Tel: (86-20) 8195 4683

Service Hour

Mon to Fri
8:00am – 11:30am
2:30pm – 5:30pm
Close on weekend and public holidays.

 
Address & Contact

Guangzhou-Hong Kong & Overseas Service Centre for Divided Families
2/F, 61 Long Hu Qiang, De Zheng Zhong Road, Guangzhou
Tel: (86-20) 8384 8260
Fax: (86-20) 8384 8260

Service Hour

Mon to Fri
8:30am – 12:00pm
2:30pm – 5:30pm
Close on weekend and public holidays.


Programme
ISS Wofoo Family Institute

Region

Hong Kong

Address & Contact

21/F, Wofoo Commercial Building, 574-576 Nathan Road, Yaumatei, Kowloon
Tel: 2332 7213
Fax: 2332 8720

Email

issfi@isshk.org

Service Hour
Call the Institute

Programme
Integrated Family Service Centres

Region

Hong Kong

Address & Contact

Shamshuipo (South) Integrated Family Service Centre
G/F, High Block, Nam Cheong Community Centre, Nam Cheong Estate, Shamshuipo, Kowloon
Tel: 2386 6967
Fax: 2386 3231

Email

sspsifsc@isshk.org

Service Hour
Mon
9:00am – 1:00pm
2:00pm – 9:00pm
Tue to Sat
9:00am - 1:00pm
2:00pm – 5:00pm
 
Address & Contact

Tin Shui Wai (North) Integrated Family Service Centre
2/F, Ancillary Facilities Block, Tin Yuet Estate, Tin Shui Wai, New Territories
Tel: 2446 1223
Fax: 2446 3313

Email
tswnifsc@isshk.org
Service Hour

Mon to Thu & Sat
9:00am – 1:00pm
2:00pm – 5:00pm
Fri
9:00am – 1:00pm
2:00pm – 9:00pm
For emergency outside office hour place call Social Welfare Department hotline at 2343 2252.


Programme
Programme for New Arrivals from Mainland China

Region

Hong Kong

Address & Contact

G/F, High Block, Nam Cheong Community Centre, Nam Cheong Estate, Shamshuipo, Kowloon
Tel: 2307 7726, 2307 7729
Fax: 2386 3231

Email

post@isshk.org

Service Hour
Mon to Fri
9:00am – 1:00pm
2:00pm – 5:00pm
 
Address & Contact
Registration of Persons - Kowloon Office, Immigration Department
3/F, Cheung Sha Wan Government Offices, 303 Cheung Sha Wan Road, Kowloon
Tel: 2115 9561
Service Hour
Mon to Fri
9:00am – 4:30pm
Sat
9:00am – 12:30pm
 
Address & Contact

Aid Service in Lo Wu Checkpoint for Chinese New Arrivals
Lo Wu Control Point Visitor Clearance Hall

Service Hour

Mon to Sun
8:30am – 6:00pm
Close on public holidays.


Programme
Migrants Programme

Region

Hong Kong

Address & Contact

Mobile Information Service
Hong Kong International Airport, Arrival Hall Prohibited Area
Tel:   92200270
92263907
Fax:  2261 0450

Email

mis@isshk.org

Service Hour
Mon, Wed, Thu, Sat
9:00am – 6:00pm
Tue & Fri
9:00am – 9:30pm
Sun
9:00am – 5:30pm
 
Address & Contact

Assistance in Kind to Asylum Seekers and Torture Claimants
1/F, Li Po Chun Medical Centre, 22 Arran Street, Prince Edward, Kowloon
Tel:   3473 1500
3473 1501
Fax:  2578 2136

Email

astc@isshk.org

Service Hour

Mon to Fri
9:00am – 1:00pm
2:00pm – 6:00pm

 
Address & Contact

Assistance in Kind to Asylum Seekers and Torture Claimants
21/F, Skyline Tower, 18 Tong Mi Road, Mongkok, Kowloon
Tel: 2789 7601 / 2789 7602
Fax:2392 5675

Email

astc@isshk.org

Service Hour

Mon to Fri
9:00am – 1:00pm
2:00pm – 6:00pm

 
Address & Contact

Assistance in Kind to Asylum Seekers and Torture Claimants
11/F, Tsuen Wan Hoover Plaza, 118 Chuen Lung Street, Tsuen Wan, N.T.
Tel: 2475 5201
Fax: 2475 5067

Email

astc@isshk.org

Service Hour

Mon to Fri
9:00am – 1:00pm
2:00pm – 6:00pm

 
Address & Contact

H.O.P.E. Support Service Centre for Ethnic Minorities
3/F, Tak Lee Commercial Building,
113-117 Wanchai Road,
Wanchai, HK

Tel: 2836 3598
Emergency Hotline: 5188 8044
Fax: 2508 0207

Email

ethnic_centre@isshk.org

Service Hour

Mon
2:00pm – 5:00pm
Tue – Sun
9:00am - 1:00pm
2:00pm – 9:00pm

Programme
Programme for Portable Comprehensive Social Security Assistance Recipients

Region

Hong Kong

Address & Contact

Unit 1, G/F, Lung Wo House, Lower Wong Tai Sin Estate, Wong Tai Sin, Kowloon
Tel: 2300 1200
Fax: 2388 0045

Email

pcssa@isshk.org

Service Hour

Mon
9:00am – 1:00pm
2:00pm – 6:00pm
Tue to Fri
9:00am – 1:00pm
2:00pm – 5:45pm


Programme
Integrated Employment Assistance Scheme

Region

Hong Kong

Address & Contact

Wong Tai Sin Centre
Unit 1, G/F, Lung Wo House, Lower Wong Tai Sin Estate, Wong Tai Sin, Kowloon
Tel: 2323 9131
Fax: 2323 9836

Email

ieas.wts@isshk.org

Service Hour
Mon to Fri
9:00am – 1:00pm
2:00pm – 6:00pm
 
Address & Contact

Kwun Tong Centre
Behind Ping Shek Restaurant, Podium, Ping Shek Estate, Kowloon
Tel: 2345 9122
Fax: 2345 1921

Email

ieas.kt@isshk.org

Service Hour

Mon to Fri
9:00am – 1:00pm
2:00pm – 6:00pm

 
Address & Contact

Yuen Long Centre
Unit 1, G/F, Shan Shui House, Shui Pin Wai Estate, Yuen Long, New Territories
Tel: 2388 8859
Fax: 2477 6933

Email

ieas.yl@isshk.org

Service Hour

Mon to Fri
9:00am – 1:00pm
2:00pm – 6:00pm


Programme
General Enquiries

Region

Hong Kong

Address & Contact

Headquarters
6/F, Southorn Centre, 130 Hennessy Road, Wanchai, Hong Kong
Tel: 2834 6863
Fax: 2834 7627

Email

isshk@isshk.org

Service Hour

Mon
9:00am – 1:00pm
2:00pm – 6:00pm
Tue to Fri
9:00am – 1:00pm
2:00pm – 5:45pm